Shipping policy

EG & Co. Shipping Policy

Thank you for shopping with EG & Co.! We are committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 2-4 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

During new collections launches, sales, or other high-volume periods, processing times may be slightly longer. If there is a significant delay with your order, we will do our best to notify you.

Shipping Time

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. EG & Co. is not responsible for delays caused by the carrier, weather, holidays, or circumstances outside of our control.

Shipping Costs

Shipping costs will be calculated and displayed at checkout based on your order and shipping destination.

Lost, Stolen, or Damaged Packages

Once an order has been marked as delivered by the shipping carrier, EG & Co. is not responsible for packages that are lost or stolen after delivery. Please contact the shipping carrier directly regarding delivery issues.

If your package arrives damaged, please contact us as soon as possible at egandcollc@outlook.com and include your order number and photographs of the damaged package and items.

If you realized you entered an incorrect address, please contact us as soon as possible. We will do our best to make corrections before the order ships, but we cannot guarantee that changes will be made after and order has been processed.

Questions?

If you have questions about your order or our shipping policy, please contact us at egandcollc@outlook.com.